Ageing well

Ageing well - Painting

We believe all Australians deserve to live well

Our goal is to support you to choose the care you need. We understand that ageing well and living independently is about getting the right support for your personal health needs, and staying connected to family, friends and your local community.

Our philosophy of care is based on four core elements – quality, choice, control and transparency, and draws on the following approach:

  • You choose the types of care you access, how the care is delivered and who delivers it to you.
  • You set your own goals, such as staying active, maintaining your independence for as long as possible or returning to your home after you have been in hospital.
  • You decide how much you want to be involved in managing your home care package or other services

    How can we support you? 

    Find out more about our services.


    Man smiling

    Interpreters and Translations

    We provide services for people from culturally diverse communities and non-English speaking backgrounds. If you need an interpreter, call TIS National on 131 450 and ask them to call The Benevolent Society on 1800 917 139. Our business hours are 9am–5pm. Visit www.tisnational.gov.au for translated information about TIS National services.

    Hearing or speech impaired?

    If you are deaf, or have a hearing or speech impairment, contact us through the National Relay Service. Visit www.relayservice.gov.au for more information. The NRS has a Helpdesk to assist people in using the service.
    Phone 1800 555 660
    TTY 1800 555 630

    24 hour relay call numbers

    TTY/voice calls 133 677
    Speak and listen 1300 555 727
    SMS relay 0423 677 767


    Resources

    How we can help

    Find out more about our Home Care Packages and other services

    Man receiving help at home

    Client stories

    See what our clients say about working with us

    Client stories

    John's story

    We connected John to his community.

    John's story

    Contact us

    Please call your local office to discuss your needs and preferences.

    Eastern Sydney
    02 8314 9400

    Western and Northern Sydney
    02 8422 2300

    South East Sydney
    1800 917 139

    South West Sydney and Southern Highlands
    02 4633 3777

    Hawkesbury, Blue Mountains and Penrith
    02 4720 1000

    New England – Tamworth
    02 6762 9700